These training materials are designed for HR professionals, managers, supervisors or anyone else that needs to develop coaching skills or an awareness of the coaching process. There are comprehensive trainer notes included, so they are easy to pick up and deliver, even with no prior training experience.
PLEASE NOTE: These are face-to-face classroom training materials, if you need virtual training materials suitable for online delivery, we can also supply these, please contact us for more information.
TRAINING COURSE CONTENTS:
In today’s work environment, it is increasingly being recognised that one of the many roles of a manager is to coach staff on a daily, weekly or monthly basis. Coaching is therefore no longer an occasional ‘extra’ in the workplace, or something that has to be formally arranged to solve or support with a particular issue.
Instead, coaching has become a daily ‘essential’ in order to ensure employees are supported and developed continually. This coaching skills training course will help you provide your managers with tips, ideas and the confidence to begin their journey coaching their staff. Build confidence. Build knowledge. Share experiences and ideas.
IN THIS COURSE:
This course has 11 modules plus pre and post questionnaires.
- Introduction to coaching
- Identifying coaching opportunities
- How adults learn
- Coaching skills
- The coaching meeting
- Dealing with difficult issues
- The GROW coaching model
- Coaching scenarios
- Motivating others
- Coaching in practice
- Test your coaching skills knowledge
WHAT’S INCLUDED (DOWNLOADABLE):
- Delegate handouts
- Scenario briefs
- Trainer notes for 11 modules
- Pre and post-course questions
- Optional Presentation
WHAT’S INCLUDED (POSTED TO YOU):
- Sand Timer
- “Coaching scenario” activity cards
- Sticky notes
- “Criticism or constructive feedback” activity cards
- “Difficult situation” activity cards
- “The GROW model” activity cards
- 80 counters
- 2 buzzers