Barriers to performance management

IN THIS MODULE:

• An exercise in small groups on the factors that affect the levels of performance.
• A look into assertiveness, aggression and how to deal with conflict.
• A group activity on how to identify poor performance, how to categorise it and how to effectively manage the situation.

AIMS:

• Define a number of factors that affect levels of performance.
• Express the difference between Performance Misconduct and Capability.

Time

1 hour and 40 minutes.

Group Size:

Ideally up to 12 people.

USEFUL FOR:

Those with management responsibility.

YOU’ll NEED

Trainer pack and handouts – optional PowerPoint included.