Common grievances

Our training materials on understanding common grievances are perfect for trainers who are short on time or don’t have specialist knowledge in this area. You can use them as they are, but the best part is, they’re fully editable. Feel free to add your own policies, wording, logo, or branding to make them your own.

In this module:

• An activity that looks at banter vs bullying.
• A discussion around personality conflicts.
• Grievances caused by management styles.
• ‘Grievance or good management?’ An activity that explores management styles.
• Understanding discrimination grievances, and an activity around this.

Aims:

• Discuss how to deal with allegations of bullying or harassment.
• Identify types of discrimination.
• Name the nine protected characteristics.

Time

1 hour and 20 minutes.

Group Size:

Up to 12 people, per session.

Useful for:

Those with management responsibility.

What’s included?

• Trainer pack and delegate handouts.
• Activity cards (print yourself, or select training materials plus training props to receive a professionally printed set in the post)
• PowerPoint presentation (optional)