Bing webmaster

The grievance process

About

IN THIS MODULE:

  • A discussion exercise on “The three-step grievance process”.
  • An example scenario following through a grievance claim.
  • An insightful look into the potholes and penalties associated with grievances.
  • “Consequences” – a fun activity with delegates working in teams to identify the different outcomes that could be associated with each grievance.

AIMS:

  • Identify the key aims of a grievance process.
  • Apply the steps required within a formal grievance process.

Time

1 hour and 10 minutes.

Group Size:

12 people.

USEFUL FOR:

Those with management responsibility.

YOU’ll NEED

  • Trainer pack and handouts – available in downloads.
  • ‘Consequences’ activity cards – free PDF version available in downloads or professionally printed set available if you select training materials plus props.
  • Timer – source your own or available if you select training materials plus props.

Downloads

Try our training for just £19!

New customers can choose any module on Training Wizard and pay just £19+VAT. To access this offer and receive fortnightly newsletters containing training trends and tips, use the button below to join our mailing list and we will instantly email you the discount code.

GET THAT £19 TRAINING!

Let’s talk about how Training Wizard can help you.