About
In today’s work environment, it is increasingly being recognised that one of the many roles of a manager is to coach staff on a daily, weekly or monthly basis. Coaching is therefore no longer an occasional ‘extra’ in the workplace, or something that has to be formally arranged to solve or support with a particular issue.
Instead, coaching has become a daily ‘essential’ in order to ensure employees are supported and developed continually. This coaching skills training course will help you provide your managers with tips, ideas and the confidence to begin their journey coaching their staff. Build confidence. Build knowledge. Share experiences and ideas.
IN THIS COURSE:
This course has 11 modules plus pre and post questionnaires.
- Introduction to coaching
- Identifying coaching opportunities
- How adults learn
- Coaching skills
- The coaching meeting
- Dealing with difficult issues
- The GROW coaching model
- Coaching scenarios
- Motivating others
- Coaching in practice
- Test your coaching skills knowledge
WHAT’S INCLUDED (DOWNLOADABLE):
- Delegate handouts
- Scenario briefs
- Trainer notes for 11 modules
- Pre and post-course questions
- Optional Presentation
WHAT’S INCLUDED (POSTED TO YOU):
- “Coaching scenario” activity cards
- “Criticism or constructive feedback” activity cards
- “Difficult situation” activity cards
- “The GROW model” activity cards
- 80 counters
YOU WILL ALSO NEED:
- Sand Timer. Alternatively, timer phone app
- Sticky notes
- 2 buzzers. Alternatively, noise makers (e.g. horn) or phone app
- Sweet bags, individual wrapped chocs (if you want to use instead of counters above)
OTHER LANGUAGES:
If you would like this course translated into another language, please contact us for a quote.