IN A NUTSHELL:
- A small group task identifying the differences between high and low self-esteem responses.
- An activity discussing the causes of low self-esteem and what can be done to raise it.
To discover how self-esteem is communicated and the impact on the customer.
12 people. Training materials are fully reusable.
Staff of all levels, who have customer service responsibility.
Trainer packs and handouts.
If you would like these training materials translated into another language, please contact us for a quote.