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Customer Service

Customer service full course (trainers)
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Customer service full course (managers)
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Customer service full course (international)
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Customer service pre-course questionnaire
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Customer service pre-course questionnaire
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Customer service pre-course questionnaire
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Introduction to great customer service
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Introduction to great customer service
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A great customer service provider
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A great customer service provider
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Looking at communication skills
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Looking at communication skills
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The impact of self-esteem on customer service
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The impact of self-esteem on customer service
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Stereotypes and perception
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Stereotypes and perception
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Emotional intelligence
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Emotional intelligence
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Developing great questioning and listening skills
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Developing great questioning and listening skills
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Great communication skills
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Great communication skills
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The great telephone customer service game
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The great telephone customer service game
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Difficult and aggressive behaviour
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Difficult and aggressive behaviour
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New generation customer service
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New generation customer service
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Customer service – test your knowledge
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Customer service – test your knowledge
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Introduction to great customer service
See module
A great customer service provider
See module
Looking at communication skills
See module
The impact of self-esteem on customer service
See module
Stereotypes and perception
See module
Emotional intelligence
See module
Developing great questioning and listening skills
See module
Great communication skills
See module
The great telephone customer service game
See module
Difficult and aggressive behaviour
See module
New generation customer service
See module
Customer service – test your knowledge
See module

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If you are a new customer, you can choose any single module on Training Wizard and pay just £5 +VAT. Simply email us and we will provide you with a code to enter at checkout. You can also use the form if you have any feedback or suggestions for us about how we can make Training Wizard even better.

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